Real-time orchestration
Journeys react to live events — no batch delays or stale audiences.
Customer Journey Orchestration
Orchestrate every customer journey, in real time.
Flowly listens to live behavior, lets AI decide the next best move, and acts across every channel — so the right message reaches the right person at the exact right moment.
Flowly · Journey Orchestration
AI next-best-action
Every branch is scored by propensity models trained on your product data.
Cross-channel delivery
Push, email and in-app from one canvas — consistent timing everywhere.
Listen. Decide. Act.
A closed loop that turns raw behavior into the next best action — and proves the lift every time.
Listen
Flowly ingests behavioral events from web, mobile and backend in real time.
Decide
AI scores every user and picks the next best action — split, wait or send.
Act
Messages fire across channels instantly, with holdouts to prove incremental lift.
Everything you need to read the journey
Funnels, retention, segmentation and flow analysis — the analytics that power every orchestration decision.
Funnel analytics
See where users drop and which orchestration step recovers them.
Retention curves
Track cohort stickiness before and after a journey goes live.
Audience breakdown
Slice entry, active and at-risk segments feeding each branch.
RFM segmentation
Classic recency-frequency-monetary cells power smarter journey splits.
Screen flow
Visualize paths users take before they enter an orchestrated journey.
Chart wizard
Build custom KPI views without SQL — bar, line or pie in seconds.
Frequently asked questions
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Marketing automation sends scheduled campaigns. Flowly listens to live product behavior, decides the next best action with AI, and proves lift with holdouts — all from one canvas tied to your analytics.
Most journeys launch from the visual builder. Engineering integrates the SDK once; growth teams own branching, waits and channel actions afterward.
Push notifications, email, in-app messages and server-side flags. Each step can wait, split or exit based on real-time events.
Yes. Holdout groups and experiment splits are built in, so you see true lift — not just correlation — on conversion and retention.
Put your customer journeys on autopilot.
Launch your first orchestrated journey in minutes — and measure the lift from day one.