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Session Replay

Stop Losing Users in the Dark.

Quantitative data tells you what happened, but Session Replay tells you why. Bridge the gap between numbers and human behavior.

See Your Product Through Your Users' Eyes.

Don't just guess what your users are doing. Capture every click, scroll, and interaction with B2Metric Session Replay to optimize user journeys and fix issues instantly.

Visualize user journeys, find drop-off points, and optimize conversion rates. It's your roadmap to enhance customer journey experiences, track performance, and drive growth.

Session replay player with annotated user interactions and error logs

Stop Losing Users in the Dark.

  • Identify hidden friction points in your checkout flow.
  • Understand the context behind high bounce rates.
  • See exactly where users get stuck in your UI.
Session replay of a storefront visit with its event timeline and session errors
  • Visual Interaction Playback

    Watch high-fidelity recordings of real user sessions. Experience your mobile or web app exactly as your customers do.

  • Advanced Interaction Tracking

    A funnel report provides detailed insights into the stages of a user's journey, highlighting where users drop off and where they complete tasks. It is a valuable tool for identifying bottlenecks and opportunities for optimization.

  • Error & Rage Click Detection

    Automatically flag "Rage Clicks" and technical errors. Watch the moments leading up to a bug to fix issues faster.

  • Seamless Funnel Integration

    Jump directly from a drop-off point in your Funnel analysis to the specific session replay to see what went wrong.

  • How Do We Differ?

    While standard analytics show you where users drop off, B2Metric Session Replay reveals exactly why by providing high-fidelity visual context for every interaction. It bridges the gap between raw data and human behavior, allowing your team to eliminate guesswork and resolve friction points instantly.

  • Powered by B2Metric SDK

    Session Replay and advanced analytics are powered by the B2Metric SDK, your foundation for reliable behavioral data collection.

  • Automatic Session Tracking

    Capture session start, duration, and engagement automatically.

  • Screen View Analytics

    Understand navigation patterns and screen performance.

  • Custom Event Tracking

    Customer Support Resolution.

  • Push Notification Tracking

    Measure opens and behavioral impact.

  • Offline Support

    Securely store and sync events when connectivity is restored.

Built for Every Member of Your Team.

  • Optimize conversion funnels and validate feature adoption with visual evidence.
  • Conduct remote usability testing at scale by observing real-world interactions.
  • Reproduce bugs instantly without asking users for screenshots.
  • Reduce debug time by up to 60%.
  • Resolve tickets faster by seeing the exact steps a user took before reporting an issue.
Session insights dashboard next to a person reviewing it on a phone

Real Results, Measurable Growth.

Reduction in Debugging & QA Time
60%
Increase in Conversion Rates
15%
Faster Customer Support Resolution
50%

"60% of users dropped off at checkout."

"Users dropped off because the 'Pay' button was hidden behind a chat widget on mobile."

Mobile session replay with its interaction timeline

Ready to eliminate the guesswork?

Join top digital teams using B2Metric to build better user experiences.

Gain actionable insights into user behavior to enable data-driven decision-making and optimize strategies for particular user groups.

  • See how teams deliver better support, together.
  • Fast, intuitive experience.
  • Real-time data.
  • Powerful AI & Automation.
  • Funnel is a marketing model used to track the customer journey.
  • User retention measures active users and churn with your data.
  • An audience tracker table is used to track target audiences and their characteristics.
  • RFM segmentation divides customers based on purchase behavior.
  • Screen Flow shows the flow between stages of a process.
Team gathered around a session replay dashboard

Start YourSUPER ANALYTICSJourney Now